About

Welcome to Ruff Roxy!

When you buy a Ruff Roxy collar, you're more than a customer, you become a team member. We rely on our team of pet owners around the world to bring us feedback, inspiration, and new ideas everyday! You keep us going and constantly improving, and in exchange we promise to always treat you and your orders with the appreciation they deserve.
So, welcome to the team! Please feel free to say "Hi" and throw any ideas our way!

All the best,
Fallon

Ruff Roxy Customer Service Policy
Ruff Roxy strives to make online shopping easy and stress free! We have a three part guarantee to help us reach that goal:

Every Ruff Roxy product comes with a total satisfaction guarantee! If you are not satisfied with your collar, we will make it right at no cost to you! Our only condition - let us know what we could do better.
We understand the hardest part of shopping for dog collars online is ordering the right size. We promise to provide the most accurate sizing information possible and to make size exchanges quick and easy!
We know you are excited to get your collar and accessories, so we ship every order in 1 business day!